iTax Forgot Password
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iTax Forgot Password

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Aug 18th, 2025

iTax Forgot Password

Forgetting your iTax password can be frustrating, especially when you need to access your KRA account to file taxes, check your PIN, or manage your tax obligations. Fortunately, the Kenya Revenue Authority (KRA) provides a simple process to reset your iTax password and regain access to your account quickly.


What is iTax Forgot Password?

The iTax Forgot Password process allows taxpayers to reset their login credentials when they cannot remember their password. This ensures uninterrupted access to tax services, including filing returns, viewing statements, and managing compliance.


Why You Might Need to Reset Your iTax Password

  • Forgotten password due to long periods of inactivity

  • Security concerns or potential account compromise

  • Locked account after multiple incorrect login attempts

Resetting your password ensures you can continue managing your taxes without delays.


How to Reset Your iTax Password

Follow these steps to reset your iTax password:

  1. Visit the iTax Portal: Go to iTax login page.

  2. Click “Forgot Password”: This option is below the login fields.

  3. Enter Your KRA PIN and Email: Provide your registered email address linked to your iTax account.

  4. Verify Security Information: Answer security questions or verify via email OTP.

  5. Set a New Password: Create a strong, memorable password and confirm it.

  6. Login: Use your new password to access your iTax account.


Tips for Managing Your iTax Password

  • Choose a strong password combining letters, numbers, and symbols.

  • Update your password regularly for security purposes.

  • Keep your email updated in iTax to receive OTPs and recovery information.

  • Avoid sharing your password with anyone to prevent unauthorized access.


Final Word

Forgetting your iTax password doesn’t have to be stressful. Following the simple reset process ensures you regain access quickly and maintain smooth tax compliance. Staying proactive with account security keeps your iTax account safe and accessible.


Need help resetting your iTax password?
Call us: +254 702 339 699
Email: sales@faidihr.com