Losing or forgetting your KRA PIN can be frustrating, especially since it is required for a wide range of financial, business, and government transactions in Kenya. Fortunately, the Kenya Revenue Authority (KRA) provides a streamlined process to retrieve or recover your PIN efficiently, ensuring you stay compliant and avoid delays.
What Does it Mean to Retrieve or Recover a KRA PIN?
Retrieving or recovering a KRA PIN means accessing your unique Personal Identification Number after misplacing the original certificate or forgetting the PIN. This service is essential for individuals, businesses, and organizations that need to continue using their PIN for tax compliance or other official purposes.
Why You Might Need to Recover Your KRA PIN
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Misplaced or lost KRA PIN Certificate
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Forgotten KRA PIN number
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Changes in personal or business details requiring PIN verification
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Need to update records with banks, employers, or government agencies
Without your KRA PIN, certain financial and legal transactions may be blocked or delayed.
How to Retrieve or Recover Your KRA PIN
Recovering your KRA PIN is simple and can be done online via the iTax portal:
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Log in to iTax: Use your registered email or phone number.
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Select “PIN Retrieval/Recovery”: This option is available on the main dashboard.
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Provide Personal Details: Enter your full name, ID/Passport number, and date of birth.
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Verify Identity: The system cross-checks your details with the national database.
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Receive PIN: Once verified, your KRA PIN is displayed, and you can download or print your certificate.
For businesses, directors or authorized representatives can recover the company PIN using similar steps.
Important Tips for PIN Recovery
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Always ensure your personal details are accurate and match the national ID or business registration records.
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Keep a digital copy of your KRA PIN Certificate for easy access in the future.
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Avoid sharing your PIN publicly to prevent misuse or fraud.
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If you encounter issues during recovery, KRA’s support or authorized service providers can assist.
Final Word
Being able to retrieve or recover your KRA PIN is essential to maintain tax compliance, access financial services, and complete official transactions in Kenya. Whether you are an individual, employee, or business owner, knowing the recovery process ensures you stay prepared and compliant at all times.
Need help recovering your KRA PIN?
Call us: +254 702 339 699
Email: sales@faidihr.com