How Do I Get My SHA Number
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How Do I Get My SHA Number

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Aug 29th, 2025

How Do I Get My SHA Number

The Social Health Authority (SHA) number is a unique identifier that allows Kenyans to access healthcare services digitally through the SHA system. Whether you’re an employee, self-employed, or part of the informal sector, having an SHA number ensures that your health contributions and claims are tracked efficiently, making healthcare more accessible and accountable.

If you’re wondering how to get your SHA number, here’s a step-by-step guide you can follow.


Step 1: Understand Your Eligibility

Before applying, it’s important to know who qualifies for an SHA number:

  • All Kenyan citizens registered under the National Health Insurance Fund (NHIF) or those who wish to participate in digital health services.

  • Residents in both formal and informal sectors.

  • Individuals, families, and employers who want access to healthcare tracking and claims digitally.


Step 2: Gather Required Information

To apply, you’ll need some basic information and documents:

  • National ID number or valid Kenyan identification.

  • Personal details such as full name, date of birth, and contact information.

  • Employer information if applying through your workplace (for formal sector employees).

Having these ready speeds up the registration process.


Step 3: Choose Your Application Channel

You can apply for your SHA number through:

  1. Online Portal – Visit the official SHA registration website and fill in the required details.

  2. County Health Offices – Some counties have designated offices to assist with SHA registration.

  3. Mobile Application – Certain approved mobile apps linked to SHA allow you to register and track your number.


Step 4: Complete the Registration Form

Once on the portal or app, fill out the registration form carefully:

  • Ensure your personal and contact information is accurate.

  • Provide any employer or insurance details if relevant.

  • Confirm your information before submission to avoid delays or errors.


Step 5: Verification and Approval

After submission:

  • Your application will be verified against national databases.

  • You may receive a confirmation SMS or email once your SHA number is generated.

  • Keep a digital or printed copy of your SHA number for reference and claims.


Step 6: Using Your SHA Number

Once you have your SHA number:

  • You can access healthcare facilities digitally.

  • Track your contributions and claims efficiently.

  • Ensure your family members (if applicable) are linked to your SHA number for seamless coverage.


Final Tips

  • Make sure all your details are correct to avoid registration delays.

  • Keep your SHA number secure, as it is linked to your personal health data.

  • Regularly check with your employer or health office if you face any challenges.


Take Control of Your Health Digitally

Obtaining your SHA number is the first step toward streamlined, reliable healthcare access.

At FaidiHR, we understand the importance of digital solutions in making processes easier for both employees and employers. Our platform helps organizations manage HR and payroll digitally, ensuring that employee benefits, including healthcare contributions, are tracked efficiently.

If you want to simplify health management and payroll processes in your organization while ensuring all staff have the right access, get in touch with us today.

Call/WhatsApp: +254 702 339 699
Email: sales@faidihr.com